Terms & Conditions

Cancellations & Refunds

  • 3. Refund Policy

    3.1 Non-refundable payments
    All membership payments (including enrollment fees, monthly dues, and add-ons) are non-refundable and non-transferable, except where required by law.

    3.2 Responsibility to cancel
    It is the member’s responsibility to cancel their membership at least 3 days before their next billing date.
    Non-attendance or reduced use of the studio does not qualify for a refund, and memberships will not automatically cancel due to non-attendance.

    3.3 Processing approved refunds
    If Throw Art Studio approves a refund as an exception to this policy, we have up to 14 days to process it. Refunds will be issued to your original payment method whenever possible.

    4. Termination of Membership

    4.1 Cancelling a Monthly Membership
    There is no minimum term. Members may cancel their membership at any time by giving at least 3 days’ notice before the next billing date.

    • If notice is given 3 or more days before the next billing date, no further payments will be charged.

    • If notice is given less than 3 days before the billing date, one final scheduled payment may still be processed, and your membership will remain active through that paid period.
      All membership payments during this notice period are non-refundable.

    4.2 How to submit a cancellation
    Cancellation requests must be submitted in writing via:

    • SMS text message, or

    • Email to info@throwartstudio.com, or

    • A written cancellation form provided by the studio.

    Once you submit your cancellation, you will receive a confirmation message when it has been processed. If you do not receive confirmation within 7 days, it is your responsibility to contact us to follow up.

    4.3 Non-attendance
    Non-attendance does not pause, stop, or cancel your membership and does not warrant a refund. Members must actively cancel to stop future billing.

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